Return Policy

Thank you for shopping at Unique Creations Shop. We strive to provide you with high-quality products and exceptional customer service. If you have any concerns about your purchase, please review our Return Policy below.

Return for Soaps and Lip Balms

All sales of soaps and lip balms are final. In light of the unique characteristics of these products, we regret to inform you that we cannot accept returns for such item as they fall under the category of personal care products.

This policy aligns with established health and safety regulations, ensuring the highest standards of hygiene and consumer protection. However, we understand that unforeseen circumstances may arise. Therefore, if you receive a defective or damaged soap or lip balm, we kindly request that you reach out to our dedicated customer support team within 30 days of your purchase. Upon receiving your feedback, we will promptly investigate the matter and work diligently to provide a satisfactory resolution. Our team is committed to ensuring your complete satisfaction and fostering a positive shopping experience.

Return for Aromatic Kit

If you receive any of the aromatic kit components (reed diffuser, candle or sachet) damaged or, if you aren’t completely satisfied, simply get in touch with our customer support staff within 30 days of purchase for an exchange or a full refund.